Aspire Claims Services, is dedicated to settling your claims quickly, fairly and accurately. Time is an essential function of any claims adjudication process, so as soon as you can safely report a claim, please complete the claims form to begin the claims process.
You will need to answer a series of necessary questions about the incident surrounding your claim. To expedite this process and get your claim moving faster, please have as much of the following information prepared in advance of completing the form:
Name, address and phone number for all parties involved in the accident
Year, make, model and license plate of the vehicles involved
Facts surrounding the claim, including date, time and location
Police report number and name of the police agency
Extent of injuries of all parties involved
Area of damage on the involved vehicles
Location of vehicles if not drivable
Name, address and phone number for any witnesses
Once your claims information is submitted, a claims adjuster will be assigned to resolve your claim, guide you through the process and answer any questions you might have. Purchased coverages will determine the actions of the adjuster and the outcome of the claim.
Remember to protect your vehicle from further damage.
We hope that you and your loved ones are safe and healthy during these critical times. Like many companies COVID-19 is affecting our ability to handle incoming calls. Rather than calling and holding for an extended period of time due to limited staffing, we strongly encourage you to chat with us using the Chat icon below. Please note these are live people, not robots that will answer in real-time and can assist you with any of your policy related needs. Chatting is a much more efficient way to get your policy serviced. As always you can make payments by phone 877-789-4742 or online on our website, www.aspiregeneral.com. New claims can also be reported on our website. We appreciate your patience and understanding during these trying times.
Aspire will be providing a credit to eligible policies that were in force during and written prior to the impacted period. A 10% credit to premium earned from March 20th, 2020 through the end of April will automatically be applied to eligible policies on or before August 11th, 2020. If you have been significantly impacted by COVID-19 and need an additional policy review please contact customer service.