Claims

Reporting a claim is fast and simple, online or over the phone.

Start your claim

If the unexpected has happened, we’re ready to help. You can report a claim online 24/7 - our friendly team is here to help you move things forward quickly and easily.

Make a claim

Policy holders

Start a new claim online, any time day or night.

Report a claim

Guest claims

If you’re not a direct Aspire customer, you can still report a claim here.

Report a claim

Contact us

Need help? Our support team is just a call or click away.

(916) 306-1831

Claims FAQs

How long do I have to file a claim after an accident?: We recommend reporting a claim as soon as possible after the incident for timely processing.
What information do I need to file a claim?: Please provide details such as:
Date and location of the accident
Description of the incident
Involved parties' information
Photos of damage
Police report (if available)
How long does the claim process take?: The duration of the claims process varies depending on the complexity of the case. A claims representative will provide updates throughout the process.
Is a Police Report required?: A police report is recommended on claims involving bodily injury, vandalism, theft, fire and hit & run losses.
How to get ID cards?: ID cards are available online through our portal
Where to download forms?: Forms can be downloaded on the Aspire portal
What are your hours of operation?: Our business hours are Monday to Friday, 8:30 AM – 5:30 PM (PST)

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