Personal Lines Account Specialist

Aspire General Insurance Services is looking for a Personal Lines Bi-lingual Licensed Customer Service Representative to join our enthusiastic team of professionals. This position performs essential functions for the company. If you thrive on challenge, possess high energy, & want to excel, you are the candidate we want! Competitive pay plus Benefits and PTO! Apply now!

Position Responsibilities/Skills:

  • Analyze questions, concerns from insured’s and/or producers to resolve issues in a timely manner.
  • Answer technical questions from on-line brokers and assist them in navigation of system.
  • Processes incoming faxes, emails and phone requests, responding promptly and appropriately.
  • Solicit additional data from insured’s or producers and explain basis for underwriting determinations.
  • Determines reasons for requests for cancellations; follows procedure for retention.
  • Perform risk assessment and underwrite new business policies.
  • Review, evaluate and issue endorsements.
  • Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.

Job Requirements:

  • Property and Casualty License preferred
  • Bi-lingual (Spanish/English) required
  • High School diploma or GED required and college degree preferred
  • Two plus years’ in the property and casualty insurance industry a plus
  • A clear understanding of insurance industry practices, standards and terminology preferred
  • Must be able to pass a background check with the anticipated goal of acquiring and maintaining a current Property and Casualty License with the Department of Insurance.Exceptional written and verbal communication and negotiation skills are required


Only well-qualified candidates need apply

*Equal opportunity employer.

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