Business Systems Analyst

Under direction of the Management, the Business Systems Analyst position, with a focus on systems and business intelligence, will support a wide range of business initiatives including analytics, reporting and the development of new product capabilities in collaboration with various rating Platforms. This position will work closely with IT to test, monitor, collaborate, prioritize, and create IT tickets. This position performs the essential functions of the position, which includes but is not limited to duties as described below:


  • Respond to and coordinate IT tickets;
  • Participate in testing both enhancement and support tickets;
  • Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints;
  • Interaction with IT/Systems, Regulatory Affairs, UW, and Claims;
  • Provides strategic input and personal insurance subject matter expertise for system implementations of product related changes (both routine and large scale projects);
  • Analyzes and recommends system process improvements to the various product processes associated with the full policy life-cycle (acquisition, retention, service, etc.);
  • Data analysis of various source systems to data and business intelligence applications;
  • Elicit, analyze, specify and communicate business, system and implementation requirements.   Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.  Ensure that requirements are understood and approved by all stakeholders;
  • Manage requirement traceability and changes throughout the project lifecycle;
  • Ensure the test strategy and test plans adequately cover the requirements;
  • Participate in business and system requirements sessions;
  • Manage and meet user expectations, be a bridge between IT and business community;
  • Develop and maintain management and business partner data reports for distribution;
  • Learn new technologies relevant to personal insurance projects;
  • Maintaining communication with management on progress of ongoing tasks and/ or projects;
  • Anticipate project needs, discern work priorities, and meet deadlines;
  • Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General Insurance Services policies, procedures and work rules;
  • Prompt and regular attendance;
  • Other duties as assigned.


  1. 2-5 years’ experience as a systems analyst performing roles and responsibilities listed above preferred;
  2. Advanced/solid understanding of personal insurance business. This includes understanding of products, coverage’s, claim, underwriting, distribution channels, and business/sale centers;
  3. Experience in Property Casualty insurance;
  4. Experience in business process and/or data analysis and data profiling;
  5. Leadership, innovation and initiating skills;
  6. Critical thinking, problem solving and data analysis skills;
  7. Advanced proficiency with MS Word, MS Excel, MS PowerPoint, MS Access and SQL preferred, ability to use internet and adapt to new software programs and changes in technology;
  8. Ability to set priorities and perform multiple tasks;
  9. Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;
  10. Ability to manage increased levels of responsibility;
  11. Ability to negotiate;
  12. Ability to adapt to a paperless environment;



  1. Ability to develop excellent working relationships with Staff, Clients and Insurance Partners;
  2. Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere;
  3. Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information;
  4. Able to represent the Company in a professional manner and contribute to the Corporate Image;
  5. Able to consistently provide excellent client service;
  6. Ability to manage multiple projects and work assignments from a variety of staff.


  1. This is a non-exempt position which complies with alternative work schedule when applicable;
  2. This position may require mandatory overtime as deemed appropriate by management;
  3. The office is that of a highly technical company supporting a paperless environment;
  4. Travel may be required;
  5. Vision abilities to work at close range and with small print;
  6. Physical efforts required include, but may not be limited to, repetitive small motor activity, grasping, ability to sit for extended periods of time; up to 6-8 hours per day, verbally communicating detailed and important information to others quickly and accurately.

Pay: $16.00- $20.00 Depending on Experience

Only well-qualified candidates need apply

*Equal Employment Opportunity Employer

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